Terms of Service — NineWien Heritage Centre

These Terms of Service govern your access to and use of our online platform and any related services provided by NineWien Heritage Centre ("we", "our", "the Centre"). By using our site or engaging with our services, you agree to these terms. If you do not agree, please do not use the service. For questions, contact us at info@ninewien.sbs.

1. Acceptance of terms

By accessing or using this service, you confirm that you can form legally binding contracts and are not prohibited from using our services under applicable laws. Use of certain services may require creating an account and providing accurate information.

2. Changes to services and terms

We may modify these terms or suspend or discontinue features of the service at any time. Material changes will be communicated where appropriate. Continued use of the service after changes indicates acceptance of the revised terms.

3. Use restrictions

You agree not to use the service for unlawful purposes or in ways that could harm, disable, or overburden our systems. Prohibited activities include, but are not limited to:

• Violating any applicable law or regulation.
• Interfering with the security or integrity of our systems.
• Attempting to access accounts or data of other users without permission.

4. Accounts

If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately of any unauthorised access.

5. Bookings, payments and cancellations

When you book events, programs or services through our platform, additional terms may apply (such as booking rules, fees, or cancellation policies). All payments are subject to the terms provided at the time of purchase. We reserve the right to cancel or reschedule events and will provide notice when reasonably possible.

6. Intellectual property

All content on the platform, including text, images, and design, is the property of NineWien Heritage Centre or our licensors and is protected by intellectual property laws. You may not reproduce or use our content without express permission, except as permitted for personal, non-commercial use.

7. User content

If you submit content (such as comments, photographs, or feedback), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, and publish that content in connection with the service. Do not submit content that infringes others’ rights or violates the law.

8. Privacy

Our Privacy Policy explains how we collect and process personal data. By using the service, you consent to such processing in accordance with that policy. For privacy questions, contact info@ninewien.sbs.

9. Third-party links and services

Our site may contain links to third-party services and resources. We do not control and are not responsible for the content, privacy practices, or terms of those third parties. Use of third-party services is at your own risk.

10. Disclaimers

To the fullest extent permitted by law, the service is provided "as is" and "as available" without warranties of any kind. We do not warrant that the service will be uninterrupted, error-free, or secure. Where local laws require certain warranties, those statutory rights will apply.

11. Limitation of liability

Except where prohibited by law, in no event will NineWien Heritage Centre be liable for indirect, incidental, special, or consequential damages arising from your use of the service. Our aggregate liability for direct damages shall be limited to the amount paid by you for the service in the 12 months preceding the claim, or a nominal amount where no payment was made, to the extent permitted by applicable law.

12. Indemnification

You agree to indemnify and hold harmless NineWien Heritage Centre, its officers, employees and agents from claims, liabilities, damages, and expenses arising from your breach of these terms or your misuse of the service.

13. Termination

We may suspend or terminate access to the service for users who breach these terms or pose a security risk. Termination does not waive other remedies available to us.

14. Governing law and dispute resolution

These terms are subject to applicable law. For consumers, mandatory consumer protection laws in your jurisdiction may apply. If a dispute arises, please contact us first so we can seek to resolve matters informally.

15. Changes to these terms

We may update these terms from time to time. Material changes will be communicated as appropriate. Continued use of the service after changes indicates acceptance of the updated terms. Last updated: 1 August 2025.

16. Contact

For questions about these Terms of Service or to contact us, use the information below:

NineWien Heritage Centre

Startblok Wormerveerstraat, Wormerveerstraat 15, Floor 2, 1013 SJ Amsterdam, North Holland, Netherlands

Email: info@ninewien.sbs