Privacy Policy — NineWien Heritage Centre
NineWien Heritage Centre ("we", "our", "the Centre") is committed to protecting the privacy of visitors and users of our online platform. This privacy policy explains what personal data we collect, how we use it, how we protect it, and the choices available to you. For questions or requests, contact us at info@ninewien.sbs or at our postal address below.
Startblok Wormerveerstraat, Wormerveerstraat 15, Floor 2, 1013 SJ Amsterdam, North Holland, NetherlandsWhat personal data we collect
We collect information that you provide directly to us and information that is automatically collected when you use our services.
Information you provide
- Contact details such as name, email address, and postal address when you sign up for newsletters or make inquiries.
- Booking or registration information necessary to provide programs, events, or services.
- Communications you send to us, including feedback, questions, and support requests.
Information collected automatically
- Device and usage data such as IP address, browser type, pages visited, and referral source.
- Cookies and similar technologies used to enable functionality and to analyze site usage.
How we use personal data
- To provide and manage our offerings, process bookings, and respond to your requests.
- To communicate with you about services, updates, and administrative matters.
- To analyze and improve our website, services, and user experience.
- To comply with legal obligations and to protect the rights and safety of our organisation and users.
Legal bases for processing
Where applicable, we rely on one or more of the following legal bases to process personal data: consent, performance of a contract, compliance with legal obligations, and our legitimate interests (for example, to operate and improve our site and services). When we rely on consent, you may withdraw it at any time by contacting us.
Cookies and similar technologies
We use cookies and similar technologies to provide basic site functionality, improve performance, and analyze use. Cookies may be session-based or persistent and may be set by us or by third parties. You can manage cookie preferences through your browser settings or via any cookie controls offered on our site. Disabling certain cookies may affect site functionality.
Third-party services
We may share information with service providers who perform services on our behalf (for example, hosting, analytics, and email delivery). These service providers are contractually required to handle information in accordance with this policy and applicable law. We may also disclose information to comply with legal obligations or to protect rights and safety.
International transfers
Personal data may be processed in countries other than your own. When we transfer data internationally, we take steps to ensure appropriate safeguards are in place, such as standard contractual clauses, where required by law.
Data retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, and to resolve disputes. Retention periods vary depending on the type of data and the purpose for which it is processed.
Your rights
Subject to applicable law, you may have rights regarding your personal data, including the right to access, rectify, erase, restrict or object to processing, and request data portability. To exercise these rights, contact us at info@ninewien.sbs. We will respond in accordance with applicable law. You may also have the right to lodge a complaint with a supervisory authority.
Children
Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children under this age. If you believe we have collected such information, please contact us so we can take appropriate steps.
Security
We implement technical and organisational measures designed to protect personal data against accidental loss, destruction, or unauthorised access. While we strive to protect your data, no security measure is completely secure and we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. Material changes will be communicated via our site or by other means where appropriate. Last updated: 1 August 2025.
Contact
If you have questions, requests, or concerns about our privacy practices, please contact:
NineWien Heritage Centre
Startblok Wormerveerstraat, Wormerveerstraat 15, Floor 2, 1013 SJ Amsterdam, North Holland, Netherlands
Email: info@ninewien.sbs